New Delhi: Zappfresh, India’s leading and first technology-integrated fresh meat brand, has resumed operations in Delhi NCR region, following a temporary shut-down earlier this week owing to the 21-day nationwide lockdown.
The company’s operations were severely hit leading to the closure of operations across the 8-cities from where it operates including Delhi, Noida, Gurugram, Ghaziabad, Jaipur, Chandigarh, Mohali, and Panchkula.
While the company has resumed operations in Delhi, Gurugram, Noida and Ghaziabad, it is yet to find respite from local authorities in the other markets.
Although the government announced specific guidelines exempting e-commerce companies engaged in the supply of essential items, including milk, groceries, meat, etc., e-commerce companies were severely impacted.
Zappfresh Founder and CEO Deepanshu Manchanda said, “Zappfresh has been able to resume operations across Delhi, Gurugram, Noida and Ghaziabad; we are currently in the process of clearing a large chunk of pending orders from our customers. We are hopeful that operations will stabilise in the next 36-48 hours and deliveries will start taking place seamlessly. ”
From providing sanitizing wipes for the customers to providing gloves and masks to the delivery boys and ensuring proper hygiene and sanitation of their last-mile delivery vehicles, Zappfresh is making sure that everything is being cleaned and disinfected from time to time.
Manchanda added, “Our operations in all other markets continue to remain shut owing to non-clarity from the local authorities. At a time when those delivering essential items should find maximum support on the ground delivery boys are being stopped by local authorities and disallowed from fulfilling their obligations mandated under the Government guidelines.
Similarly, commercial establishments, which include storage/cold-storage facilities and warehouses are being asked to shut shop. This is resulting in a massive setback leading to shut down of operations. We are unable to process any orders due to restrictions imposed by local authorities on the movement of goods in spite of clear guidelines provided by the central authorities to enable essential services.”