Low-cost carrier IndiGo’s learning academy –ifly has won four awards for the best practices in Learning and Development at the TISS LEAPVAULT CLO Awards function held in Mumbai by the Tata Institute Of Social Sciences. IndiGo’s ifly team won a Gold for the Learning and Development Team of the Year, a Gold for the Best Customer Service Training Program , a Silver for the Best Simulations Based Learning Program and a Silver for the Best Quality Management/ Improvement Training Program.
Ms Summi Sharma, Vice President, ifly, IndiGo said, “As part of the service industry we augment our learning and development practices consistently and IndiGo’s learning academy, ifly has been instrumental in setting the highest benchmarking for its L&D practices since 2006. We are absolutely delighted to have won 4 accolades across prominent categories, Best Customer Service training Program, Best Simulation based Learning Program, the Best Quality Management/Improvement Training Program and the Leaning and Development Team of the Year.”
Ms Sharma added, “Today, ifly has over 100 number of instructors who regularly conduct workshops for our 18000+ employees. ifly conducts specific trainings throughout the year like Customer Services, Ramp & Marshalling Training, Communication & Leadership Training, Departure Control System, Safety & Emergency Procedures, E-Learning at IndiGo. We thank the jury of the TATA Institute of Social Sciences and Leapvault for conferring these prestigious awards on IndiGo.”
The CLO Chief Learning Officers Summit and Awards are given by TATA Institute of Social Sciences and Leapvault for excellence in Corporate Learning, Leadership Development, Training and Coaching. The annual summit and the awards together represent India’s finest corporate learning and talent management professionals and provide them with a high-level opportunity to interact, learn and share best practices.